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Privacy Policy

At Billy Bag we are committed to maintaining your privacy. Our privacy policy statement is given below. If we make changes to this policy, we will notify you through our regular newsletter and by updating this statement on our website.

What information do we collect?

We ask for your name, telephone number, home address, email address for competitions, prize draws or newsletter sign ups. When a purchase is made on our site, in addition to the above, we also ask for delivery address and payment method details. We may obtain information about your usage of our Web site to help us develop and improve it further.

What the data will be used for?

Your data will enable us, and our processors, to fulfill your order and to notify you about important functionality changes.

We will also send you email newsletters from time to time to inform you about our products, services, promotions and special offers from BillyBag.com. If you do not wish to receive email newsletters simply unsubscribe from the email at any time or send an email to our customer services division on info@billybag.com in each case writing "unsubscribe" in the subject heading.

We comply with the standards, procedures and requirements laid down in the UK Data Protection Act to ensure that the personal information you give us is kept secure and processed fairly and lawfully.

We may from time to time make our mailing list available to other reputable companies whose products and services may be of interest to you. You can opt out at any time by checking the third party opt-out box in any of the areas where your details are requested on the website or by sending an email to our customer services division on info@billybag.com writing "unsubscribe" in the subject heading. You may unsubscribe from the mailing list of any third parties which have already sent you information or material by clicking on the appropriate unsubscribe link within the newsletter or by sending an email to our customer services division on info@billybag.com writing "unsubscribe 3rd Party" in the subject heading.

In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. One of the purposes for which we may disclose your address and postcode details is to check against the IMRG Security Alert or any other Fraud Prevention Scheme. At all times where we disclose your information it will remain secure. If you believe your details are incorrect you may correct those details by following the procedure set out above.

Contact Us

If your query relates to an order or feedback regarding this site then click here or call us between 9am and 6pm (GMT/BST), Monday - Fridays (excluding UK bank holidays): +44 (0) 207 723 0427

Alternatively email on info@billybag.com

Calls are charged at the National Rate.

Times quoted in this Privacy Policy are Greenwich Mean Time or British Summer Time (as applicable).

Copyright © Billy Bag

This website is operated by:
NAG International Ltd trading as Billy Bag
Registered in England
Company No. 2882362
Registered address:
82 St John Street
VAT Nos: 718473908