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Shipping Info

Delivery Information and Costs

We aim to dispatch your order within 2 working days following the date your order is placed. Delivery times vary according to destination (see below).

United Kingdom:

  1. Business Post £6 per order.
  2. Delivery time (not guaranteed): next working day
  3. BillyBag.com classes the United Kingdom as England, Scotland and Wales.

If your order is for delivery to Northern Ireland, the Channel Islands or the Highlands and Islands, please see below.

Europe (including Northern Ireland, the Channel Islands or the Highlands and Islands):

  1. Royal Mail International Signed For £15 per order
  2. Delivery time (not guaranteed): 3-5 working days

Rest of World:

  1. Royal Mail International Signed For £25 per order
  2. Delivery time (not guaranteed): 3-5 working days

Please note that customers outside the United Kingdom will also be liable for any import duty, quotas, permits, product restrictions and other local requirements.

All parcels must be signed for on delivery

Tracking your Order

For UK Delivery

Please log on to www.business-post.com and use the tracking number provided in your dispatch email.

For Overseas Delivery:

Please log on to www.royalmail.com and use the tracking number provided in your dispatch email.

Having trouble tracking your order?

Email us at info@billybag.com with the date your order was placed, your reference number for each order, your full name, billing address and phone number. We will check your order status and send you an update.

Alternatively, you can call Customer Services (+44 207 723 0427) and they will update you on the status of your order between 9am and 5pm (GMT/BST), Monday to Friday (excluding UK bank holidays):

Outside these times, please email us at info@billybag.com