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Terms & Conditions

Welcome to the BillyBag.com terms and conditions. Please read through them carefully before placing your order. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our Privacy Statement regarding personal information provided by you.

Before placing an order, if you have any queries relating to these terms and conditions, please email our customer service team at info@billybag.com

We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received.

Once your order has entered our dispatching process, we will not be able to make any changes.

Price and Payment Options

We accept Mastercard, Visa, Switch, Maestro and Visa Delta.

Goods will only be dispatched once your credit card has been charged.

All prices are inclusive of VAT (as applicable) at the current rates and are correct at the time of entering the information on to the system. The total cost of the order is the price of the products ordered plus the delivery charge.

Further information for overseas customers

The actual price charged to overseas customers will be subject to the exchange rate applied by the customer's credit or debit card company. Customers outside the United Kingdom will also be liable for any import duty, quotas, permits, product restrictions and other local requirements. You are advised to check the latest applicable local requirements before placing an order.

Credit Card Validation

All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorise payment then you will be notified of this immediately at the check-out stage.

In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. One of the purposes for which we may disclose your address and postcode details is to check against the IMRG Security Alert or any other Fraud Prevention Scheme. At all times where we disclose your information it will remain secure. If you believe your details are incorrect you may correct those details by following the procedure set out in our privacy policy. (View the privacy policy).